Act! Website Chat

Connect Instantly & Convert More Leads

Act! Website Chat helps convert website visitors into contacts by capturing key details during live conversations. Chat transcripts are automatically written to contact history in Act!, and follow-ups can be scheduled instantly—making it easy to turn real-time engagement into lasting customer relationships.

Engage Website Visitors in Real-Time

Act! Website Chat lets you connect with customers and prospects instantly through live chat on your website. Capture leads, provide support, and keep conversations organized—all while ensuring seamless follow-ups inside Act!.

  • Chat with website visitors in real-time
  • Automatically log chat history inside Act!
  • Turn conversations into leads effortlessly

Maintain Conversations & Strengthen Relationships

With Act! Website Chat, every interaction is tracked, stored, and actionable. You can assign follow-ups, send surveys, and continue conversations seamlessly, ensuring no lead goes unnoticed.

  • Schedule follow-ups after each chat to nurture leads
  • Send chat transcripts via email for easy record-keeping
  • Integrate chat with Act! Web Lead Forms & Online Surveys for deeper insights

Website Chat is included with an Act! Advantage subscription.

Act! Advantage Standard

Includes Standard Website Chat

Add a live chat widget to your website to provide real-time customer assistance and improve engagement.

Includes one designated user

Act! Advantage Professional & Ultimate

Includes Advanced Website Chat

Everything in Standard, plus support for multiple chat users and multiple websites. Department-based routing ensures conversations are directed to the right agents, improving response times and delivering more efficient, personalized support across your entire team.

Included for all users

To learn more about how Website Chat can benefit your business, give us a call at 866-873-2006.