Act! Online Surveys

Gather Insights & Make Data-Driven Decisions

Act! Online Surveys makes it easy to create, send, and analyze surveys—right inside Act!. Gather valuable customer feedback, automate data collection, and use real-time insights to enhance decision-making and improve engagement.

Collect Actionable Customer Feedback

Understanding your customers is key to offering better products, services, and experiences. Act! Online Surveys allows you to create custom, interactive surveys that help you gather relevant, high-quality feedback.

  • Create interactive, custom-branded surveys
  • Use skip logic to ask only relevant questions
  • Boost response rates with an easy, mobile-friendly interface

Seamlessly Collect & Act on Customer Insights

Act! Online Surveys works directly inside Act!, so you can automatically store and leverage customer feedback without switching platforms.

  • Map survey data to contact records for real-time insights
  • Automatically categorize responses for targeted engagement
  • Set up personalized actions based on customer feedback

Online Surveys is available with an Act! Advantage subscription.

Act! Advantage Standard

Includes Standard
Online Surveys

Easily create and publish online surveys to collect customer insights, automated follow-ups—perfect for individual users.

Includes one designated user

Act! Advantage Professional & Ultimate

Includes Advanced
Online Surveys

Everything in Standard, plus drip email campaigns and shared images to boost engagement and responses.

Included for all users

To learn more about how Online Surveys can benefit your business, give us a call at 866-873-2006.