Work from your Outlook inbox with Act!’s Outlook Integration

Streamline workflow, save time, and maintain a complete record of all your interactions with seamless Microsoft Outlook integration via Act! Contact Link. This Outlook plugin is free to active Act! subscribers!

Using Exchange? Click here

Feature highlights

Quickly and easily identify Outlook email recipients as contacts in Act!.
Add new contacts to Act! from Outlook emails.
See past interactions with known email contacts from within Outlook, including both activities and history.
Create Act! history records from Outlook emails, attaching the email text to your Act! contacts.
Create and schedule Act! activities with known email contacts.
Track email opens and clicks in Outlook to prioritize follow-up.

System requirements & compatibility

Works with Act! CRM Standard and Expert
Office 365, Office 2016 PC, Office 2013, Exchange, and OWA for iPad or iPhone
Outlook Web Access
Outlook.com
Outlook for Mac 15.31 or higher

Setup & configuration notes

Requires an active Act! subscription and use of either Act! API or Act! Connect Link depending on deployment method. The Act! API is pre-enabled for Act! in the Cloud. Users will be required to provide a URL to establish a connection to Act! Connect. See details.