Staying the Course: How Fleetmaster Found its Perfect-Fit CRM Solution with Act!
For over two decades, Fleetmaster has relied on Act! to manage its customer relationships, streamline operations, and deliver exceptional customer service.
“Exceeding expectations at every point of contact is critical to the success of my business and Act! allows us to do just that. Act! Is the foundation of everything we do when aiming to exceed expectations using personalized communications.”
Verne Epstein
SVP & Managing Director
Key Benefits
- Long-Term Reliability and Customization: Fleetmaster has used Act! for over 20 years, customizing it to meet specific business needs, from tracking PO numbers to managing customers and compliance data. Which has made it an indispensable tool for daily operations.
- Exceptional Support and Simplicity: Act!’s user-friendly interface and dedicated support team have kept Fleetmaster a loyal customer, even during challenging times. The simplicity of the platform allows for easy adoption without the steep learning curve of more complex CRMs.
- Cost-effective CRM for Small Businesses: Unlike expensive alternatives like HubSpot or Zoho, Act! provides all the essential CRM functions Fleetmaster needs without the hefty price tag, making it the ideal choice for a smaller, specialized business.
- Improved Efficiency and Organization: By consolidating critical information into one place, Act! helps Fleetmaster stay organized, track customer relationships, and manage follow-ups, allowing the company to do more with less and maintain business continuity through tough times.