Customer Experience
5 examples of simple customer retention strategies
For your business to grow and thrive you need to retain existing customers while continuing to acquire new ones. While the acquisition is what many...
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Short Term Customer Service vs Long Term Customer Experience
Customer service is an almost universal aspect of modern business. Between the apps, web portals, online services and a simple desire to be available to...
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Designing Your Business’s Customer Experience
Customer experience (abbreviated "CX" by those in the design and marketing fields) has emerged as a core component of both large and small business success....
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Drive Customer Engagement With Text Messaging and Act!
It’s well known that text messaging is a great way to communicate with friends and family but did you know that text messaging is also...
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