Act! Premium and Web v16 Product Downloads (U.S. and Canada)

Note: Act! v16 Hot Fixes and Updates apply to Act! Pro, Act! Premium, Act! Premium (access via web), and are applicable to all locales, including Australia, Canada, UK, Europe, and Latin America. Updates are cumulative; just install the most recent update file to bring your copy of Act! up-to-date. Visit the Act! Knowledgebase to see what’s new in each release.

​Hot Fixes

Release Date Title File Name File Size
3/09/2016 Act! v16 SP3 Hot Fix 1 act16sp3hf1.exe 2.1MB Download
7/31/2014 Act! v16 SP1 Hot Fix 2 ACT16SP1HF2.exe 4.8 MB Download
5/23/2014 Act! v16 SP1 Hot Fix 1 ACT16SP1HF1b.exe 1 MB Download
1/30/2014 Act! v16 Hot Fix 5 ACT16HF5.exe 17.2 MB Download
11/07/2013 Act! v16 Hot Fix 4 ACT16HF4.exe 17.2 MB Download
9/25/2013 Act! v16 Hot Fix 2 ACT16HF2.exe 4 MB Download
9/16/2013 Act! v16 Hot Fix 1 ACT16HF1.exe 309 KB Download

​Updates

Release Date Title File Name File Size
2/27/2015 Act! Premium v16 SP3 Update - US actprem16sp3_us _update.exe 120 MB Download
2/27/2015 Act! Premium v16 SP3 Update - CA actprem16sp3_ca _update.exe 121 MB Download
2/27/2015 Act! Premium for Web v16 SP3 Update - US actpremweb16sp3_ update_us.exe 317 MB Download
2/27/2015 Act! Premium for Web v16 SP3 Update - US actpremweb16sp3_ update_us.exe 317 MB Download
2/27/2015 Act! Premium for Web v16 SP3 Update - CA actpremweb16sp3_ update_ca.exe 317 MB Download
10/09/2014 Act! Premium v16 SP2 Update - US actprem16sp2_us _update.exe 119 MB Download
10/09/2014 Act! Premium v16 SP2 Update - CA actprem16sp2_ca _update.exe 120 KB Download
10/09/2014 Act! Premium for Web v16 SP2 Update - US actpremweb16sp2_ update_us.exe 315 MB Download
10/09/2014 Act! Premium for Web v16 SP2 Update - CA actpremweb16sp2_ update_ca.exe 316 MB Download
5/08/2014 Act! Premium v16 SP1 Update - US actprem16sp1_us _update.exe 117 MB Download
5/08/2014 Act! Premium v16 SP1 Update - CA actprem16sp1_ca _update.exe 117 MB Download
5/08/2014 Act! Premium for Web v16 SP1 Update - US actpremweb16sp1 _us _update.exe 313 MB Download
5/08/2014 Act! Premium for Web v16 SP1 Update - CA actpremweb16sp1 _ca _update.exe 313 MB Download

​Sync Services

Release Date Title File Name File Size
8/07/2015 Act! Sync Services V17 SP2-EN act_sync_svcs_172_en.zip 119 MB Download

Feature Packs

Note: Business Care Exclusive! Business Care subscribers are entitled to download and use the tools and services offered in Act! Feature Packs.

Release Date Title File Name File Size
7/08/2014 Act! v16 SP1 Feature Pack 1 - Lead Capture act16sp1leadcapturefp1.exe 595 KB Download
7/08/2014 Act! v16 SP1 Feature Pack 1 - Contact Timeline act16sp1timelinefp1.exe 2.7 MB Download