We’re constantly working to add new functionality and improve the user experience for Act! Premium users. Keep reading to learn what’s new in Act!.
Act! Premium Cloud accounts receive automatic updates when new functionality is released. Keep reading to learn What’s New in Act! Premium Cloud.
Act! Marketing Automation
Act! Companion
Act! Premium Cloud Mobile
Leverage advanced AI within Act! Marketing Automation to effortlessly create compelling marketing content for emails, landing pages, webinar invites, and more.
Find contacts quickly, stay on top of tasks, and keep opportunities advancing with Act! Premium Cloud Mobile, the newest and most intuitive Act! mobile app yet. Available exclusively to Act! Premium Cloud users.
Experience greater productivity when using Act! + Outlook with the ability to add and review notes associated with contacts, and group contacts more easily with the introduction of the ID/Status field.
Experience more modern activity and history workflows with a redesigned interface that’s more intuitive to use.
Experience a refreshed, more modern calendar that makes using the Act! Calendar more enjoyable and efficient. Enhancements include new right-click functionality, calendar views, and more.
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Experience effortless productivity and streamlined workflows with Act! Sidebar for Outlook. Featuring a modern interface that seamlessly integrates with Act!, Act! Sidebar for Outlook automatically records email exchanges to history, allows you to add & update contact information, review detailed history records, and schedule activities with one or more attendees, directly from Outlook.
Learn moreUnlock the full potential of SMS4Act! with text message templates. SMS4Act! templates allow you to utilise a single message across multiple customers and use dynamic placeholders to personlise text messages for maximum effect.
Supercharge your productivity with seamlessly integrated tools and workflows to create interactive quotes, generate leads, manage event registrations, and provide self-service appointment booking.
We’re happy to announce you can now view advanced dashboards in the Act! Companion mobile app. We’ve also improved mobile app navigation by increasing clickable areas, and refreshed icon placement, spacing, and alignment to make using the mobile app more intuitive.
Utilising Custom Tables allows you to manage detailed data commonly stored in spreadsheets directly in Act!. Act! subscribers can now trial Custom Tables for 14 days, complete with demo data, and see firsthand how to gain new insights from consolidated data, drive targeted sales & marketing campaigns, and provide personalised customer experiences.
SMS4Act! allows for ad-hoc text messages to be sent to customers anywhere in the world, directly from Act!. Create text messages for any occasion including scheduling, order updates, shipping status, event reminders, promotion notifications, and more.
To improve overall usability, the Campaign Dashboard now includes a new “Properties” dropdown menu with new options to quickly review specific campaign metrics. Options include the abilty to “Jump to Campaign”, “Jump to Campaign Dashboard”, and “Export all Email Campaigns”.
To make it easier for Act! Marketing Automation users to zero in on the right data, we’ve added three new filters for suppression “Reason”, “Status” and by date.
In locales or industries where the 24-hour time format is preferred, users can now select this option on the fly or set it as the default option within the Account Properties settings.
To make it easier for users to find email templates, we’ve improved load time performance and introduced four new sorting options.
Users can now sort by:
We’ve made it easier for users to quickly access the mobile app with the option to “Remember Username”.
A new blue background helps improve text readability.
Act! mobile app users can quickly review opportunities by status with new filtering, search for opportunities by opportunity name, and see which filters have been applied.
Act! Proximity Search performance and stability has been improved to easily find the address you’re looking for while ensuring its accuracy.
Actionable insights are vital to business success. Act! Insight now includes an advanced dashboard builder, which allows you to quickly create new analytics dashboards so you can visualize your data, gain meaningful insights, and react quickly to changing market conditions.
Act! admins can now configure and require Multi-Factor Authentication (MFA), a multi-step authentication process that provides an additional layer of security to prevent unauthorised account access. It works by requiring users to enter a unique numerical code sent to them via text message, in addition to their username and password, when logging into Act!.
To continue improving the Act! user experience, we converted an additional 10 popup windows to modals, including:
To continue improving the Act! user experience, we converted an additional 8 popup windows to modals, including:
Act! Companion now allows you to create and edit products in-app.
If you've happened to set an alarm for an Activity, you can now use the alarm pop-up window to clear the activity. When an alarm pop-up is presented, you can select "Clear Activity", which allows you to "Save and Follow Up", which works in the same way as if you had cleared the Activity from the Calendar or Task List.
When removing an attachment from a Note in Act!, there is a warning prompt asking if you are sure you want to remove the attachment. This same warning prompt has been added to Activities and History entries to add consistency across the product.
We made a number of enhancements to improve the Record Manager filter on the Opportunities screen, improved handling of auto-dialing for domestic and international numbers, and added a "Search this Location" button to the proximity search feature.
To improve the Act! user experience, we converted 11 popup windows to modals, including:
To modernise the Act! user interface, we introduced a number of styling updates to the welcome page, navbar, tabs, detail views, icons, Act! Marketplace, and more.
Enhance the effectiveness of your marketing efforts with new collaboration and design tools, intelligent A/B testing, and automatic follow-up actions based on marketing engagement score.
Act! Companion now includes the ability to automatically dial extensions and configure dialing behavior.
Act! Companion now includes the ability to autocomplete Address fields using Google Maps data.
Take your marketing to new heights with Preference and Unsubscribe Centres, new Folders and Teams capabilities, and numerous enhancements to help you effectively get the word out and stay in touch with customers.
Drive effective outreach with categorised, pre-built marketing campaigns, templates, and landing pages with guided setup in Act! Marketing Automation. Plus, leverage new captcha controls, visual survey reports, and export capabilities.
Quickly jumpstart your marketing efforts using turnkey, pre-built campaigns that make it easy for you to send sales promotions, sales prospecting emails, webinar and event invitations, welcome emails, ongoing newsletters, and so much more. Additionally, enjoy quick access to powerful Marketing Automation features and insights from the contact record—send a tracked email, add the selected contact into an existing campaign, and see contextual score and campaign data.
Optimise all the ways you communicate with prospects and customers to maximise engagement and drive business growth with Marketing Automation functionality in Act!.
Try Act! free for 14 days. No download or credit card required.
If you’re not on the latest version of Act!, you’re missing out on game-changing innovations and modern enhancements on our next-generation platform.
See a comprehensive list of all the new features introduced since your version.
Try Act! free for 14 days. No download or credit card required.
Act! Marketing Automation updates are immediately available in Act! Premium. Keep reading to learn what’s new in Act! Marketing Automation.
Leverage advanced AI within Act! Marketing Automation to effortlessly create compelling marketing content for emails, landing pages, webinar invites, and more.
To improve overall usability, the Campaign Dashboard now includes a new “Properties” dropdown menu with new options to quickly review specific campaign metrics. Options include the abilty to “Jump to Campaign”, “Jump to Campaign Dashboard”, and “Export all Email Campaigns”.
To make it easier for Act! Marketing Automation users to zero in on the right data, we’ve added three new filters for suppression “Reason”, “Status” and by date.
In locales or industries where the 24-hour time format is preferred, users can now select this option on the fly or set it as the default option within the Account Properties settings.
To make it easier for users to find email templates, we’ve improved load time performance and introduced four new sorting options.
Users can now sort by:
Enhance the effectiveness of your marketing efforts with new collaboration and design tools, intelligent A/B testing, and automatic follow-up actions based on marketing engagement score.
Take your marketing to new heights with Preference and Unsubscribe Centres, new Folders and Teams capabilities, and numerous enhancements to help you effectively get the word out and stay in touch with customers.
Drive effective outreach with categorised, pre-built marketing campaigns, templates, and landing pages with guided setup in Act! Marketing Automation. Plus, leverage new captcha controls, visual survey reports, and export capabilities.
Quickly jumpstart your marketing efforts using turnkey, pre-built campaigns that make it easy for you to send sales promotions, sales prospecting emails, webinar and event invitations, welcome emails, ongoing newsletters, and so much more. Additionally, enjoy quick access to powerful Marketing Automation features and insights from the contact record—send a tracked email, add the selected contact into an existing campaign, and see contextual score and campaign data.
Optimise all the ways you communicate with prospects and customers to maximise engagement and drive business growth with Marketing Automation functionality in Act!.
Try Act! free for 14 days. No download or credit card required.
Act! Companion mobile app updates become available when you update your mobile app. Keep reading to learn what’s new in the Act! Companion mobile app.
Act! Companion
Act! Premium Cloud Mobile
Find contacts quickly, stay on top of tasks, and keep opportunities advancing with Act! Premium Cloud Mobile, the newest and most intuitive Act! mobile app yet. Available exclusively to Act! Premium Cloud users.
We’re happy to announce you can now view advanced dashboards in the Act! Companion mobile app. We’ve also improved mobile app navigation by increasing clickable areas, and refreshed icon placement, spacing, and alignment to make using the mobile app more intuitive.
We’ve made it easier for users to quickly access the mobile app with the option to “Remember Username”.
A new blue background helps improve text readability.
Act! mobile app users can quickly review opportunities by status with new filtering, search for opportunities by opportunity name, and see which filters have been applied.
Act! Proximity Search performance and stability has been improved to easily find the address you’re looking for while ensuring its accuracy.
Act! Companion now allows you to create and edit products in-app.
We made a number of enhancements to improve the Record Manager filter on the Opportunities screen, improved handling of auto-dialing for domestic and international numbers, and added a "Search this Location" button to the proximity search feature.
Act! Companion now includes the ability to automatically dial extensions and configure dialing behavior.
Act! Companion now includes the ability to autocomplete Address fields using Google Maps data.
Try Act! free for 14 days. No download or credit card required.
