Act! System Requirements

All minimum system requirements are based on a single-user environment (one Windows client user accessing a local database or one web client user accessing a hosted database) and do not represent requirements for optimum performance of your Act! implementation. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Act! per user. Your system must meet the minimum requirements to be eligible for technical support.

Act! Premium Cloud *Also applicable to Act! CRM Classic

System Hardware Requirements

Supported Operating Systems

Supported Office Integrations

Database Server

Mobile Client System Requirements

Supported Browsers

Act! Premium (v26) - Access via Windows®

System Hardware Requirements

Supported Operating Systems

Database Server

Act! uses SQL Server® 2019 Express 

Act! requires that Microsoft SQL Server run on Intel or AMD-based devices with x64 processors (excludes all ARM-based processors).  Learn more

Supported Office Integrations

Mobile Client System Requirements

  • Apple iOS
  • Google Android

Act! Premium (v26) - Access via Web

Server Hardware Requirements

Supported Operating Systems

Database Server

Act! uses SQL Server® 2019 Express 

Act! requires that Microsoft SQL Server run on Intel or AMD-based devices with x64 processors (excludes all ARM-based processors).  Learn more

Supported Office Integrations

Mobile Client System Integration

Supported Browsers

Mobile Client System Requirements

SQL Server Edition Recommendations

Express is free, but limits processor use to the lesser of a single CPU socket or 4 cores. Memory is also limited to 1 GB, and the size of your data file cannot exceed 10 GB. For this reason, we recommend SQL Standard for any deployment over 20 users or 5 GB in size, allowing for growth. Individual performance may vary based on actual database size, hardware variations, and product usage.