Most CRM systems are highly flexible and functional relationship management systems, offering a wide variety of features that can help users to effectively manage their data processes, privacy and security. If you are already using a CRM system – or considering it – you will likely be aware that it can be an extremely valuable tool to help with GDPR compliance if correctly adopted and used within your business.
This document has been written to help you understand some key GDPR concepts, and to provide information about how using a CRM system can help with becoming compliant.