Building relationships with customers is essential for small and midsize businesses (SMBs) today. Customer expectations have shifted from fair pricing and quality service to personalised...
Continue ReadingInflation is affecting small business owners everywhere. According to research by the NFIB Small Business Association, 37 percent of SMB owners cited inflationary pressures as...
Continue ReadingDid you know that customer experience influences 73 percent of customers' purchase decisions? To stand out in the highly competitive startup world, improve retention rates,...
Continue ReadingRegardless of how long you’ve been in business, if you want your company to grow, you need to continually add new customers and improve your...
Continue ReadingRegardless of how long you’ve been in business, if you want your company to grow, you need to continually add new customers and improve your...
Continue Reading2022 Act! CRM Survey Report Recap Throughout the pandemic, increased resilience and adaptability became necessary as SMBs were forced to quickly adopt new ways of...
Continue ReadingAspenTech CRM, founded by Greg Knapp in 1994 and now led by his son, Marshall Knapp, has been an Act! Certified Partner since 1994 and...
Continue ReadingManaging customer risks with Act! Premium Simply said, if you are a financial advisor, insurance agent, or providing other financial professional services, your book of...
Continue ReadingTime is a finite resource for businesses, and teams today can feel overwhelmed trying to balance everyday tasks with growing expectations and long-term business goals....
Continue ReadingIf you’re an independent financial advisor, you might wonder if you really need customer relationship management (CRM) software. No matter what size your business is,...
Continue ReadingAct! is a feature-rich, customisable solution that offers unparalleled flexibility to accommodate all the unique ways you do business. With Act! Premium Cloud, you always...
Continue ReadingIntegrating your loan origination software (LOS) and your CRM may be the most effective sales investment your bank can make. Need more time to sell?...
Continue ReadingA recent study estimates that 87% of home buyers use a real estate agent. At the same time, 94% of those buyers reported that they...
Continue ReadingIn a recent poll conducted by Moody’s Analytics, the question was asked, ‘What is your biggest challenge in initiating the loan process?’, to which 66% of bankers...
Continue ReadingThe world of real estate is arguably one of the most competitive industries. With such a high earning potential, it's no secret why this field...
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