User roles determine the areas and features of Act! that a user can access or utilize.
Act! includes five roles: Administrator, Manager, Standard, Restricted, and Browse. A user can only be assigned one role. Each role is given permission to access one or more areas of the database.
The areas, such as creating or deleting a contact, are combined in feature sets. Feature sets are pre-defined and specify which feature can be accessed by each role. For example, the standard user role is given permission to create, edit, and delete a contact record as defined in the "Contacts" feature set. The restricted user role, however, may only be granted permission to create and edit contact records. For detailed information about each role, see the Act! online Help.